CONTACT US

Got a question? We're happy to help!

Submit your info via the form on the right                 and we'll get back to you shortly!

 

FAQ

FREQUENTLY ASKED QUESTIONS

 

Do you ship internationally? 
Yes! With our love for travel it wouldn't be fair for our worldwide friends to miss out! There's a currency option at checkout, and if you need any assistance please let us know. International shipping rates will apply. Further details can be found on our shipping and returns page. 

 

What about returns and exchanges?
Due to the handmade nature of the products in this shop, returns and exchanges will be considered on a case-by-case basis. If you are not completely satisfied with your purchase please contact us and we'll work with you to make it right. In the event of a return, refunds will ONLY be issued AFTER the item has been received at our return address. 

 

Do you offer sizing on jewelry?
Currently the bracelets are one size. They are created to fit an average adult female wrist. The nature of the drawstring design is not snug, with room to sway.

 

How do I care for my jewelry?
Due to the delicacy of the beads and threads it's best to avoid direct contact with soaps, cleansers, and lotions. And though they look lovely with swimsuits, avoiding saltwater and chlorine will help prolong the life of your Fosterie purchase. Should the need arise to clean it, rinse in cool water and gently press between a towel. Avoid wringing and twisting, especially of the tassels, as they can become tangled and/or damaged.
 

How do I care for my bag?
Should your bag need a bath, a gentle hand-wash in cold water with a mild, color-safe detergent should do the trick. To dry, press lightly between a towel to absorb excess moisture and allow to air dry, turning slightly if needed. Ensure that the bag is fully dry before next use or storage. 

 

Can I send a gift via Fosterie?
Of course! Contact us prior to placing your order for special details.

 

Do you Wholesale?
Sure do! Hit us up via the form (click here) for our latest line list and pricing.